United Airlines has issued an apology to a mother who reported a distressing experience on one of their flights. According to the mother, a flight crew attempted to make her remove her son's ventilator during the flight. The incident occurred earlier this month, and the mother described feeling "humiliated" by the crew's actions.
United Airlines has acknowledged the situation and stated that they are taking it seriously. A spokesperson for the airline said that they are reviewing the incident to understand what happened and ensure that their staff is properly trained on policies regarding passengers who require medical equipment, such as ventilators. The airline aims to avoid similar incidents in the future.
This incident highlights the importance of clear and consistent policies for airlines regarding passengers with disabilities and those who rely on medical devices to travel safely. Advocates for disability rights are calling for increased training and awareness among airline staff to ensure respectful and accommodating treatment of all passengers.
United Airlines Apologizes After Ventilator Incident With Child
United Airlines has apologized to a mother after a flight crew asked her to remove her son's ventilator during a recent flight. The mother felt humiliated by the request, which occurred earlier this month. The airline stated they are reviewing the incident to ensure better understanding of medical equipment policies. This incident raises concerns about airline policies regarding passengers with disabilities and necessary medical devices.
Source: Read the original article at NBC