Publishers Clearing House (PCH), the well-known sweepstakes company, has agreed to pay $18.5 million in refunds to roughly 282,000 customers. This action comes after regulators alleged that PCH engaged in deceptive practices that misled consumers. The core issue revolves around claims that PCH suggested purchasing products would improve a customer's odds of winning their sweepstakes.
According to regulators, this created a false impression and potentially led customers to spend money unnecessarily. The settlement aims to rectify this by providing refunds to affected individuals. Customers who are eligible for a refund will be contacted directly by PCH with instructions on how to claim their funds. This settlement underscores the importance of transparency and honest marketing practices in the sweepstakes industry.
Publishers Clearing House to Pay $18.5M in Customer Refunds
Publishers Clearing House (PCH) will issue $18.5 million in refunds to approximately 282,000 customers. Regulators claim the sweepstakes company used deceptive marketing practices. The settlement aims to compensate customers who may have been misled into believing purchases would increase their chances of winning. Eligible customers will receive notification about their refund.
Source: Read the original article at CBS