Consumer Reports has released the findings of an investigation showing that Kroger customers have been overcharged for items due to expired sales labels. The investigation, conducted by Consumer Reports and other consumer advocacy groups, uncovered over 150 instances where customers paid more than the advertised sale price.
The primary issue stemmed from outdated sales tags not being removed from shelves after the promotion period ended. This resulted in customers assuming they were receiving a discounted price, only to be charged the full price at the register. Consumer Reports advises shoppers to carefully check prices at the register and compare them to the advertised sale price on the shelf.
While the investigation focused on Kroger stores, Consumer Reports suggests that this issue could potentially affect other grocery retailers as well. They recommend that all shoppers remain vigilant and double-check prices to avoid being overcharged. Kroger has not yet commented on the report or announced any plans to address the problem.
Consumer Reports: Kroger Customers Overcharged Due to Expired Sales
A recent investigation by Consumer Reports revealed that Kroger customers were overcharged for items marked on sale. Expired sales labels were the primary cause, leading to incorrect pricing at checkout. The investigation found more than 150 instances of overcharging. Kroger has not yet released a statement regarding the findings.
Source: Read the original article at CBS